Maximize Your DSP's Performance
The all-in-one command center for Amazon Delivery Service Partners. Eliminate manual spreadsheets, automate coaching, and empower your drivers to hit Fantastic Plus every week.
Mantis
Aggregates every available Cortex metric, supplementary report, and hidden behavioural signal into a single, unified operational view.
- Unified Command: Every metric, every report, every behavioral signal—all in one place.
- Predictive AI: Display hidden driver trends and prevent performance issues affecting your scorecard.
- Automated Coaching: A digital OSM assistant providing expert recommendations 24/7.
Unlock a level of performance intelligence no DSP has had access to before.
Route DNA
Builds a behavioural fingerprint for every route, address so that Mantis can expose execution quality at stop level so managers understand how drivers are performing stop by stop.
Deeper Diver
Every tracking id is clickable. Drill into any package to see customer contact attempts, POD compliance, and PHR violations. Unlock the ability for your OSMs to pinpoint the exact mistakes a driver has made.
Driver Lens
An AI-driven performance profile for every driver, revealing habits, strengths, risks, and trends across days, areas, weather, and conditions.
- Bad weather impact? Are they equipped with suitable clothing?
- Slow after sunset? Do they have a sufficient headtorch?
- Rapid apartment drops? Are they cutting corners and dumping parcels?
- Suspiciously fast? Are they "doorstepping" to save time at the cost of safety?
You now enable objective ranking of your driver pool with concrete evidence beyond a scorecard result.
Driver Portal
Provides drivers secure access to their own metrics, DSP performance, and expectations, increasing transparency and accountability.
Team Benchmarking
Creates healthy competition by showing drivers how they rank within the team across key performance indicators.
Self-Correction Engine
Uses clear, actionable insights to help drivers adjust behaviour proactively, reducing reliance on constant manager intervention.
Live Pulse
Live, minute-by-minute performance visibility that allows managers to intervene early before issues reach the Amazon scorecard.
Violation Radar
Instant alerts for metric violations. Every violation is ranked on how much it affects the scorecard so managers are able to intervene early.
OSM Assist
An AI-generated daily action plan that guides managers through the highest-impact conversations and decisions, turning insight into execution.
Route Fit
Predicts driver performance on routes using historical behaviour and area familiarity, recommending to reallocate the route to different drivers before the wave plan has been sent by the OSM.
Impact Guard
Impact Guard identifies when an individual's previous performance is impacting DSP-level metrics to the point that keeping that individual off the road for that day is more beneficial than having them out on road. Using Route Fit we can find which driver will have the least negative impact.